Customer Service Satisfactory Survey

Customer Ref Code:


*Please rank from 1-10, 1 being the lowest, 10 being the highest.

Sales Division

1. How satisfied were you with the professionalism of the Sales Rep? 1 2 3 4 5 6 7 8 9 10 N/A

2. How satisfied were you with the knowledge of the Sales Rep? 1 2 3 4 5 6 7 8 9 10 N/A

3. How satisfied were you with the quality of the proposal? 1 2 3 4 5 6 7 8 9 10 N/A

Technician

4. How satisfied were you with the professionalism of the technician? 1 2 3 4 5 6 7 8 9 10 N/A

5. How satisfied were you with the knowledge of the technician? 1 2 3 4 5 6 7 8 9 10 N/A

6. How satisfied were you with the quality of the work? 1 2 3 4 5 6 7 8 9 10 N/A

Overall

7. How would you rate your overall satisfaction with Prime on this project? 1 2 3 4 5 6 7 8 9 10 N/A

8. What is the likelihood that you will use Prime on future installations? 1 2 3 4 5 6 7 8 9 10 N/A

9. Overall Comments/Suggestions: