We have over 20 years of project experience working with high profile clients. We know the ins and outs of your organization which allow us to be proactive, building confidence we’ll deliver results.
WHO WE ARE
At Prime Communications, Inc. (PCI) we are the experts in physical security, networking solutions, and the critical infrastructure that supports them. We focus on the retail, healthcare, education, and manufacturing industries with over 20-years of experience designing, installing and supporting systems that protect personnel and assets while facilitating operational efficiencies. We understand the specific challenges of the industries we serve and realize not every project can be solved with an off the shelf solution. Due to the unique factors of every organization, we work with our clients to design, develop, and engineer a custom fit solution to meet their requirements. We care about you and the needs of your organization which is why we have a partnership mentality when working with our client’s; at PCI we provide more than solutions and services we deliver the ultimate customer experience. To further demonstrate our dedication, we have field personnel strategically stationed across the country giving us a national presence that our growing clients demand. By setting ourselves apart through our project expertise, customized solutions, and responsiveness we’ll deliver YOUR solution for YOUR Industry.
Cabling & Installation
WE ARE UNIQUE
THE CLIENT EXPERIENCE
Here at Prime, it’s all about the client experience, which is why we have adopted the customer first mentality. The experience we provide to our clients is different from other providers. Our clients never have the hassle of dealing with multiple vendors, different pricing scales, and differing levels of support. Creating the ultimate client experience is something that Prime has been developing over the past 18 years and continues to improve through our Proven Process for Success. We believe this initiative is so critical that we have developed our own Prime Playbook, detailing the full extent of our dedication. Clients love the fact that they have a dedicated single point of contact, automated help desk process, and a customized solution to meet their facility’s needs designed by our engineers and delivered by our certified technicians. It’s Your Solution For Your Industry!
"My IT dept. and myself were very excited to work with Prime. Once we actually started our partnership, it was not only refreshing to discover that they not only know what they were doing, both technically and professionally, but they also have a very friendly and light-hearted approach, which makes it much more enjoyable.”
Sr. Director of Loss Prevention and Corporate Security, Skechers USA, Inc.
PROVEN PROCESS FOR SUCCESS
Introduction & Discovery
Meet with our team! We will gather the details about you & your system.
Collaborate & Solve
We will collaborate, design, engineer, and implement your solution!
Deliver & Support
Once executed we continue being your partner by offering ongoing support.
Measure & Improve
We continuously measure system, service & cost performance and make improvements as needed.