WHO WE ARE
At Prime Communications, Inc. (PCI) we are the experts in physical security, networking solutions, and the critical infrastructure that supports them. We focus on the retail, healthcare, education, and manufacturing industries with over 20-years of experience designing, installing and supporting systems that protect personnel and assets while facilitating operational efficiencies. We understand the specific challenges of the industries we serve and realize not every project can be solved with an off the shelf solution. Due to the unique factors of every organization, we work with our clients to design, develop, and engineer a custom fit solution to meet their requirements. We care about you and the needs of your organization which is why we have a partnership mentality when working with our clients. At PCI we provide more than solutions and services we deliver the ultimate customer experience. To further demonstrate our dedication, we have field personnel strategically stationed across the country giving us a national presence that our growing clients demand. By setting ourselves apart through our project expertise, customized solutions, and responsiveness we’ll deliver YOUR solution for YOUR Industry.
WE ARE UNIQUE
We have over 20 years of project experience working with high profile clients. We know the ins and outs of your organization which allows us to be proactive, building confidence we’ll deliver results.
Your site is unique! Our engineers understand that and will work in collaboration with your team to develop a customized solution identifying and solving for any deficiencies. Our engineers create solutions, not temporary fixes. They will continue pushing to create a solution which works best for your organization.
As our top priority, our trained and certified staff is ready when any situation arises. A strong relationship with open communication is critical for the success of all projects which is why we assign a single point of contact to be your liaison.
YOU SOLUTION FOR YOUR INDUSTRY
- IP Video Surveillance
- Access Control
- Metal Detectors
- Turnstiles
- Intrusion Detection
- Perimeter Protection
- Cloud-Based Video Management
- License Plate Recognition
- Network Solutions
- Firewalls
- Network Switches
- Wireless LAN
- Fiber & Copper Cable Installs
- WAP Installs
- Rack & Stack
- Nationwide Infrastructure Deployments
- Data Center Build-Outs
- Support & Maintenance
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Planning, Documentation & CAD Drawings
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Project/Program Management Services
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DAS Installations
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Medical Equipment Installations
THE CLIENT EXPERIENCE
Here at Prime, it’s all about the client experience, which is why we have adopted the customer first mentality. The experience we provide to our clients is different from other providers. Our clients never have the hassle of dealing with multiple vendors, different pricing scales, and differing levels of support. Creating the ultimate client experience is something that Prime has been developing over the past 18 years and continues to improve through our Proven Process for Success. We believe this initiative is so critical that we have developed our own Prime Playbook, detailing the full extent of our dedication. Clients love the fact that they have a dedicated single point of contact, automated help desk process, and a customized solution to meet their facility’s needs designed by our engineers and delivered by our certified technicians. It’s YOUR Solution For YOUR Industry!
THE EXPERIENCE- WHAT TO EXPECT?
PROVEN PROCESS FOR SUCCESS
In an effort to deliver consistent results we developed our Proven Process for Success. The process kicks off with us getting to know you and your organization, we want to know your company’s goals and challenges. We work in a collaborative manner to plan and strategize on how we will achieve your objectives. As illustrated below, we strive to deliver, support, measure and improve ensuring long-term success.
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Introduction & Discovery
Meet with our team! We will gather the details about you & your system.
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Collaborate & Solve
We will collaborate, design, engineer, and implement your solution!
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Deliver & Support
Once executed we continue being your partner by offering ongoing support.
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Measure & Improve
We continuously measure system, service & cost performance and make improvements as needed.
LET'S GET STARTED!
Ready to take the next step? Please fill out our quick introduction form. We’d like to get to know you and your company in order to provide you with a complimentary consultation.