From infrastructure to user – DOT.Comm brings leadership to IT government management
SITUATION:
With the stated goal to “transform IT service delivery and be recognized as a leader in government IT management,” DOT.Comm (Douglas Omaha Technology Commission) needed a technology partner who could help them to deliver on that vision. To do so meant updating old technology – from the infrastructure to the user – for a network of more than 5,000 users across the City of Omaha and Douglas County government agencies and departments, located throughout downtown, including: Omaha Civic Center, Hall of Justice, Omaha Police Department, Douglas County Department of Corrections, Omaha Fire Department, Douglas County Health Department and the DOT.Comm facilities.
Dubbed the ‘Project for Success,’ the solution also had to deliver BYOD capabilities and localized wireless, while ensuring systemwide security, scalability, performance and growth. Prime Communications was selected from a competitive field.