Keeping People Safe: The Critical Role of DAS in Emergency Communication

In the last decade, a series of disasters – from the terrorist attacks of 9/11 to school shootings – has put a spotlight on the need to upgrade communications technology for the sake of public safety. Emergency medical personnel must be able to reach one another in the heat of a crisis. Victims must have a way to let loved ones know they are okay. Phones and radios can even help responders find those who have been hurt.

Prime Communications, Inc. helps assess and install new public safety Distributed Antenna Systems (DAS) as well as cellular service amplifiers. We also work with clients to evaluate existing systems and determine whether they can be upgraded or replaced.

“Existing systems may not need to be updated to ensure an occupancy certificate, and it’s tempting to just let it go because it’s hardly ever used,” said Ron McNichols of Prime. “But most organizations want to make sure everyone’s safe in an emergency.”

This article will help you understand some of the issues you may find your organization facing and solutions you might apply to improve both public safety DAS and cellular service in your own building.


Security as a Service: Smart New Payment Model Saves Money & Improves Protection

Why hasn’t your organization signed up yet?

The physical and digital security of your organization is non-negotiable. Everything hinges on keeping assets and employees safe while you do business. That’s why many companies sink large amounts of money into their security systems. You probably do too, if you’re involved in managing security.

But, as you may be aware, there are issues with traditional security purchasing – especially now in the face of economic stresses related to COVID-19.

The biggest issue companies are facing is obsolescence. Security equipment loses value rapidly, just as a car loses value the second you drive it off the lot. Security system components notoriously wear out before you have the funds for replacement, or worse become outdated when new technology is introduced. At the end of your system’s lifespan, you can be left with a huge bill to replace or upgrade all or part of it. Not convenient (and potentially devastating) if your operation also is struggling financially.

If only there was a system that didn’t become obsolete, or is there?


Safety in the Wake of COVID-19: How Technology Can Get You Back to Work

As mandatory lockdowns end and the American people prepare to slowly return to their normal routines, businesses across the country have become concerned about precautions they need to take to create a safe workplace. No business can survive without its workers, but an outbreak at the office, warehouse, or hospital ward can mean even more downtime and a potential shutdown. After months of slow or no business, it could be an existential threat. Not only that, if a worker or customer ends up getting sick and believes the company was too lax in taking precautions, they might pursue legal action. There can be other, less obvious issues as well. Tensions are running high, for example, increasing the likelihood of physical confrontations in offices, store aisles, warehouses, waiting rooms and hallways.


Prime’s Release of the New Company Business Units

As our organization prepared for 2020, we marveled at the growth of Prime Communications. We are grateful you have placed your trust in us and have been a key component of our success. Though we started from humble beginnings in 2001, today we offer more than cabling installs or physical security–we continuously strive to provide better products, services and expertise to keep you connected and protected.

In our preparations, we further realized that clarity matters. We felt that you, our clients, deserved the opportunity to better distinguish who Prime is, and that you should have a simplified experience for connecting with the Prime staff and services that currently serve your organization.

With those thoughts in mind, we are proud to announce the establishment of Prime Communications’ four new business units: Prime Connected, Prime Deployed, Prime Secured and Prime Managed.

When visiting our revitalized website, you will be greeted by the selection of which Prime service offering you are seeking: Prime Connected for structured cabling. Prime Deployed for medical equipment installs. Prime Secured for physical security. Prime Managed for Network Solutions. You will then be directed to the respective business unit’s webpage for a personalized and simplified experience.

Furthermore, we encourage you to follow our new affiliated pages for the business units on LinkedIn, which can be found in the right-hand margin of Prime Communications’ LinkedIn Page. It is our hope that you can now consume Prime social content that best fits your needs and expertise.

It is our sincere honor to serve you and your organization every day. If you have any questions regarding Prime Communications’ business units, please contact your sales representative


Essential Healthcare Projects: Meeting Challenges During a Crisis

In a major healthcare crisis, hospital administrators are called on to ramp up technical systems quickly to meet critical needs. At such time, certaiservices are designated essential personnel, including those who implement medical infrastructure, networking, patient monitoring and nurse call systemsDuring a crisis, as with other types of workers, some of the regular contractors will likely go absent due to illness, fear, or quarantine requirementsWhen that happens, administrators must quickly find reliable contract vendors to fill the gaps and keep systems going 

This article provides important information and advice to ensure the successful selection and onboarding of contract technical personnel during a healthcare crisis. 


Mass Notification Simplified: Automated 2-Way Discreet Messaging

One of the biggest problems in dangerous scenarios, such as active shooters, natural disasters and medical emergencies, is communication. How do you get word to the other side of a building or campus to let others know of the danger, so everyone has time to escape or find shelter or a hiding place? Until now, primary options for communicating dangerous events – other than running down the hall in person – were phones (voice or text), email, two-way radio and panic buttons, each activated separately, by different people. The time lag, exposure to human error and incomplete coverage could be, to put it delicately, deadly.

Now, thanks to a new ability to easily combine technologies and automate plain-language mass messages, the risks of dangerous events have been decreased. Lynx’s Duress and Emergency Notification System is saving lives and it leverages your existing infrastructure reducing the costs.


Limited Resources across Multiple Locations? Maybe It’s Time to Consider a Unified Networking Platform.

Schools, retail stores, hospitals, churches – many such organizations operate multiple locations. Each location may have different networking needs, but effective management teams require consistency and streamlined processes to make the operation logistically viable and affordable. The cloud made it possible to standardize specific wireless IT operations, such as software deployment, and management among multiple locations. However, for a long time there was no way to bring together management of both wired and wireless networks into one management platform.

Many decentralized organizations with locations spread apart geographically are feeling the effects of soon-to-be-outdated networking equipment and tedious manual processes,” said Anthony Nabower, Senior Network Engineer, of Prime Communications, Inc. (PCI). “These organizations may be facing the challenge of limited IT resources to begin with and may have limited budgets.”

New technology labeled unified network operations or cloud management, solves these problems and takes us into a new era of network management. In the following, we will introduce the benefits of this innovative technology. But first, let’s examine the common challenges cloud management addresses.


COVID-19 Update: Message from Prime Communications CEO

Dear Partners,

I would like to share an update on what Prime Communications is doing today to keep our community safe and operations moving, as well as specific steps we‘re taking to continue to deliver the solutions your business relies on.

We are closely watching the developments around COVID-19. While the situation is uncertain and quickly changing, we are working to assure the well being of our employees, company, community and you, our customer

Prime’s Business Continuity Update

Employees Working Remotely

Our teams are well equipped to perform their job functions remotely through our proactive measures by providing remote workstations, softphone capabilities, VPN access, internet bandwidth, and access to required applications for colleagues.

Limited Travel

We have eliminated all unnecessary travel and have either rescheduled face to face meetings or have conducted virtual meetings instead. As we continue to operate the business, we’ve taken action in our dispatching to avoid sending employees to areas that are designated quarantine or containment zones as designated by the CDC or local health authorities. We will continue to work in all other areas as usual.

The health and safety of our colleagues, their families, and our communities are the highest priority. We are encouraging everyone to follow the preventive measures recommended by the CDC to stay healthy and slow the spread of the virus, including:

  • Wash your hands with soap and water for at least 20 seconds
  • No handshakes
  • Minimize large group meeting
  • If you are feeling sick or one of your family members has become sick stay home or work remotely if possible
  • Essential travel only
  • Follow CDC guidelines

Prime Communications is well-positioned and prepared to work through this pandemic. As we execute this plan and work through these unprecedented times, we ask for your patience. We will continue to communicate often of any updates and other measures we’re taking as the situation progresses.

If you have specific questions on how this situation may affect your service please reach out to your account manager, email us at sales@primecominc.com or call us at 402-289-4126.

Thank you,

Brian Kenkel
CEO
Prime Communications, INC.


How Cloud-Based SD-Branch Technology Will Help Multi-Site Enterprises Streamline Networking & Reduce Costs

The popularity of legacy WAN (wide area network) systems are waning. Businesses are increasing traffic over connections, causing bandwidth issues. The amount of data transferred over WAN requires a large, expensive pipeline. WAN can be costly because of the robust equipment requirements at each remote location. Furthermore, networking personnel must be onsite for complex, time-consuming, installation and maintenance. As technology advances, WAN legacy systems are becoming outdated, and add-ons aren’t always as successful as we wish they were.

These factors are particularly challenging in an era when companies have a growing need for rapid deployments. Enter software-defined wide area networking (SD-WAN), a cloud-based technology that has been a boon for businesses with multiple sites or locations.


The Key Differences Between Unified Security and Integrated Security

The inception of electronic security systems began in a world of card access and analog CCTV deployments, where the system operations, although straightforward, were fragmented and siloed. There were one set of monitors for video surveillance, another for card access and so on down the line depending on the complexity of the security solution. IT departments were smaller, and typically the equipment provider was heavily relied upon for service and support.