Low-Impact, Secure Medical Equipment Deployment in Critical Hospital Settings

Imagine this: A technician is working within the NICU unit of a Midwestern hospital. As he begins uploading patient monitoring software in one of the rooms, the patient and her family are ushered in. The family is visibly distraught. During this very private, devastating moment, the technician must make a series of decisions. Should he stay and continue uploading software? Should he offer condolences to the family? What if someone asks him for a drink of water from the sink behind his ladder? If he must stay in the room to complete a critical software upload, what does he need to do to remain professional?

In a situation such as this, both the manufacturer of the equipment being installed and hospital personnel are highly invested in the behavior and demeanor of the installer. The consequences of a technology installer’s performance and its impact on the patient experience can be serious— even life-threatening.

Installing, maintaining and upgrading technological devices within critical medical settings is an art, and not every technician can provide the soft skills needed. This article offers insights and a checklist to help ensure low-impact technology deployment in medical institutions.


Workplace Violence: Policy + Plan + Practice = Prevention

Over the space of 24 hours in September 2018, the people of Maryland suffered three unrelated violent workplace events at a software company, a municipal building and a distribution center. Lives were lost, and businesses were disrupted in profound ways. It was a grim reminder of an apparent rising rate of workplace violence. Many companies, perhaps yours included, now have workplace violence plans in place – or do they really?

If you have a plan, no matter what industry you are in, chances are it’s not enough. Read on to find out what you are probably missing and learn how to confidently protect your employees and customers. Is it worth your time to analyze your plan and make adjustments? Because lives could be at stake, we suggest it is.


Top 4 Reasons Structured Cabling is Critical Infrastructure

It’s every IT director’s nightmare: phone calls come in from end users saying the system is causing problems. The CEO is depending on today’s teleconference for a large sale, but individual work stations are having trouble even loading spreadsheets. Is it a network security breach? Software and hardware was recently updated, so what could the problem be? One common answer is this: the cable plant.


The New Normal: Designing Security to Fight Organized Retail Crime

Bold, well-orchestrated – sometimes violent – organized retail crime (ORC) has reached a new level of intensity. That means loss prevention and asset protection also must rise to new heights. Fortunately, new technologies make it possible to more effectively reduce shrinkage and improve asset protection.

The FBI now estimates ORC losses at more than $30 billion per year. The National Retail Federation polled members in 2017, and 95% said they had been victimized by organized theft and fraud operations, with costs rising to more than $700,000 for every $1 billion in sales.

The key to understanding the ORC new normal is to think like the members of these criminal teams. This article explores who they are, actions they may take and why, as well as fraud detection and security strategies likely to become lasting solutions:  better inventory management, security systems integration all the way to the shelf level, working backwards towards solutions, and establishing open-architecture digital security systems to save time and money.


Prime Communications Unique Structured Cabling Process

Prime Communications has been involved in the structured cabling industry for over 17 years. During that time Prime has developed a unique structured cabling service that gives clients peace of mind that their cabling projects will be completed with little effort on their part. Prime handles all of the logistics of completing the project including the ordering of materials, scheduling the technicians to be onsite, booking travel & lodging, and managing the installation progress. Prime’s structured cabling services niche is in the healthcare industry, Prime’s technicians go through extensive training to prepare them to work in the sensitive and critical environments that are present in healthcare facilities. This training also includes an understanding of HIPAA regulations and having all of the required credentialing to be onsite. Prime technicians also receive proprietary training to install telemetry systems, patient monitoring units, and nurse call stations.