Prime Communications Unique Structured Cabling Process

Prime Communications has been involved in the structured cabling industry for over 17 years. During that time Prime has developed a unique structured cabling service that gives clients peace of mind that their cabling projects will be completed with little effort on their part. Prime handles all of the logistics of completing the project including the ordering of materials, scheduling the technicians to be onsite, booking travel & lodging, and managing the installation progress. Prime’s structured cabling services niche is in the healthcare industry, Prime’s technicians go through extensive training to prepare them to work in the sensitive and critical environments that are present in healthcare facilities. This training also includes an understanding of HIPAA regulations and having all of the required credentialing to be onsite. Prime technicians also receive proprietary training to install telemetry systems, patient monitoring units, and nurse call stations.

With Prime’s proven process all of the heavy lifting is done for you. Here’s what the process looks like in action; the client informs Prime when and where they need cabling services completed. Prime then schedules their team of trained technicians to be onsite ensuring that they have the necessary credentialing completed. Prime handles all of the material orders if needed, traveling and lodging are booked, once onsite Prime manages the project, coordinating with the appropriate facility personnel, and addresses any challenges that may arise.

The most critical aspect of the process is ensuring that everything is running smoothly onsite and that progress is being communicated to the client. In order to provide a high level of information regarding project workflow, Prime utilizes PrimeLive. Developed in-house based on our years of experience in the field the PrimeLive project management app allows Project Coordinators to see the progress and quality of work that is being completed remotely in real time. The project management application paired with the intensive training the technicians go through minimize the chance for any onsite issues.

By partnering with Prime Communications for your structured cabling services you are eliminating the stress on your end letting Prime handle the entire process, we’ve got it from here!

The Importance of Securing Physical Security

What is the importance of securing physical security? With more devices connected through the network, it is critical to understand the meaning and the significance of securing your physical security systems. Physical security systems are vulnerable to hackers and major cyber-attacks. Prime recommends following these five simple steps to mitigate the risk of your security systems:

1. Encrypt your Data

Step one in protecting your information is to encrypt your data. This critical step provides you an extra layer of protection in case your system is breached the data is meaningless to the hacker because a key is required to translate the data. This step will protect from someone being able to read your data however it will not stop a hacker from gaining unwanted access to your network.

2. Authenticating Users

Authenticating users is a powerful step because it prevents your data from getting into the wrong hands. There are two forms of defense with authenticating users first on the client side by providing a password or other means of verification and on the server side by identifying whether 3rd party servers can be trusted.

3. Authorizing Users

Our third suggestion is ensuring only authorized users have access to your data. Making the data only available to authorized users is a simple and effective step to take in protecting your physical security.

4. Educating your Personnel

Of course, educating your staff on the correct processes and policies. It is a simple and crucial step to protect your data from within. Educating users on cybersecurity best practices for passwords, identifying risky applications, and phishing emails.

5. Working with a Partner You Trust

Lastly, we recommend working with a trusted partner to ensure your physical security solutions are equipped with the proper back-end solution to encrypt data and authenticate users.

Are you sure you’re protected? Contact our team today!

Top 5 Benefits of License Plate Recognition

 For large distribution and manufacturing facilities, one of the major pain points is the heavy traffic flow in shipping & receiving areas. Manual efforts of tracking who is entering and exiting can be costly which is why it is so beneficial to have an automatic license plate recognition (ALPR) system like Genetec’s AutoVu. With an ALPR system in place, your facility will have the ability to track who’s coming and going, how long they have been on site, generate reports regarding activity and share critical information with the appropriate personnel. Here are the Top 5 Benefits of Having an ALPR system.


1. Understand Who’s Coming & Going

The shipping and receiving areas can be hectic and if your crew is trying to manually document pickup and drop off it can be even more chaotic. By having an ALPR system in place you can eliminate the need for manual documentation. The ALPR solution can easily identify who is coming and going and how long they have been at your facility.

2. Be Aware of Your Facility

Understanding if there is suspicious activity or if a threat has been identified is critical. With an ALPR solution, you will be able to identify suspicious activity and zero in on it with your surveillance cameras.

3. Unified Security Solution

By using Genetec’s AutoVu once a threat has been identified you will have the ability to trigger alarms, control access entry, and modify the system behavior by setting a threat level across your security platform.

4. Reporting Tools

With the help of Genetec’s AutoVu easily capture license plate information, identify people of interest and report to law enforcement if needed.

 5.Understanding & Sharing Data

Not only does Genetec’s AutoVu serve as a powerful security tool it also captures data such as heavy traffic flow and crowded parking so you can see where your facility may need to expand.

Genetec’s AutoVu is just one powerful piece of Genetec’s Security Center Platform, to learn more about how this can benefit your facility and any other concerns you may have with your current security solution contact our National Accounts Team.

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Securing Your Facility Inside and Out

The need to protect and secure manufacturing personnel and facilities while maintaining a safe working environment is a challenging initiative. Manufacturing plants are dynamic environments with the movement of personnel, goods, and equipment each presenting a unique set of challenges. There is a vast range of hazards ranging from perimeter intrusions, production line malfunctions, theft and workplace violence. Identifying and acting on these issues are crucial components to the productivity and safety of any manufacturing facility. Here are the top three concerns when securing your facility inside and out!

1. Protecting Your Personnel

Your top concern as a manufacturing facility is providing your employees a safe working environment. Workplace violence falls, production line safety and heavy equipment operations can put employees and employers at risk. Video surveillance can be used to monitor operations and make sure that safety procedures are being followed. The video can also be used for liability claims.


2. Protecting Your Product

After ensuring the safety of your employees your next focus is protecting your product. This can be done through remote assembly line supervision. While monitoring for safety you can also look for ways to improve production efficiency whether it’s the strategic placement of raw materials or closely viewing equipment for stress or malfunctions video can capture the data you need to take the best course of action.


3. Protecting Your Perimeter

Manufacturing facilities contain multiple items that need to be secured. From raw materials including potentially dangerous chemicals to finished goods, tools, powered equipment are all desirable targets to thieves and terrorists. Conducting a professional security assessment of the exterior of your facilities can go along way to keeping these items in your possession helping to keep costs down and maintaining production and delivery schedules.

Partner with Prime

This is where Prime’s National Account team can help. We are committed to being your partner with regards to designing, deploying and supporting security solutions that help you meet these challenges. Prime is aligned with leading manufacturers in video surveillance, access control, intrusion detection, license plate recognition and other security platforms. Our team of in-house experts is ready to assist you in constructing a solution that is easy to use and manage while providing the effectiveness that you need.

Why Prime? Prime Communications prides itself on our three uniques:

  • Responsiveness
  • Project management expertise
  • Customized solutions 
Proven Process Cycle

Our Proven Process


Infrastructure and network capabilities make us a single source for the cabling and low voltage components of your project.

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Improve Customer Experience & In-Store Sales in 5 Steps

1. Customer Flow

The first step in improving customer experience is understanding how customers are moving through your store. In-store traffic counters can identify the flow of traffic and pinpoint how customers are entering, exiting, and moving around your store. By utilizing the foot traffic to your advantage you can better understand what brings shoppers into your store. The shopper traffic data allows marketing to see what promotions are working and ones that don’t. Understanding the trends in footfall can improve the overall customer experience.

Traffic Counter

Traffic Counter

2. Heat Mapping

The second step after understanding traffic flow is understanding how customers are interacting with your product. This is achieved by heat mapping. With the heat mapping capabilities, you can identify hotspots and dead spots. Marketing can then use these analytics to understand product placement and promotions.

Heat Mapping

Heat Mapping

3. Facial Recognition

Next on the list is facial recognition capabilities. With people counters you know how shoppers are coming in the store and what products they are interested in, the next step is identifying who those shoppers are. Facial recognition technology assists with better understanding who your customer is by identifying demographics such as age and gender.

4. Utilizing Staff

The fourth step is utilizing your employees effectively. According to the Timetrade: The State of Retail (2015) 90% of consumers are more likely to convert when helped by a knowledgeable associate. In-store shoppers choose a brick-and-mortar store because they’re looking for an experience. It can be challenging understanding where to deploy your employees, that’s where retail analytics come in. Retail analytics allow you to optimize your personnel by notifying you when departments are more crowded so more shoppers are getting the help they need. This leads to more sales and happy shoppers.

5. Quality Assurance

The last step on this list is quality assurance. Retail analytics have the abilities to ensure that shelves are stocked with products that are in optimal condition. These analytics have the ability to forecast when inventory needs to be replenished. You will always have products in stock and in good condition so your shoppers will get exactly what they came for.

Retail Analytics

Retail Analytics

Interested in improving your customer experience? Contact us about how we can implement Genetec’s Retail Sense in your already existing security system.