McDonald’s Point of Sale Refresh
Prime Communications was engaged for a nationwide refresh of the Point of Sales Systems (POS) for two Enterprise clients which included both corporate and franchisee owned McDonald’s and Kentucky Fried Chicken locations. Prime Communications resources and expertise combined with their project management process and procedures were needed to execute this nationwide technology deployment.
The major challenge that Prime faced was the need to keep the stores operational during normal working hours as it was important to avoid lost revenue. The locations varied from major metropolitan areas to remote rural areas which created a logistical challenge. The timelines to kick off the overall project and complete it were very short. For example, Prime was tasked with upgrading 400 Kentucky Fried Chicken locations in less than four months. As a result, Prime created a plan that did not interrupt store operation and ensured the assigned locations were covered in a timely manner with the proper amount of trained technicians on hand.