McDonald’s Point of Sale Refresh

OVERVIEW:

Prime Communications was engaged for a nationwide refresh of the Point of Sales Systems (POS) for two Enterprise clients which included both corporate and franchisee owned McDonald’s and Kentucky Fried Chicken locations. Prime Communications resources and expertise combined with their project management process and procedures were needed to execute this nationwide technology deployment.

CHALLENGES:

The major challenge that Prime faced was the need to keep the stores operational during normal working hours as it was important to avoid lost revenue. The locations varied from major metropolitan areas to remote rural areas which created a logistical challenge. The timelines to kick off the overall project and complete it were very short. For example, Prime was tasked with upgrading 400 Kentucky Fried Chicken locations in less than four months. As a result, Prime created a plan that did not interrupt store operation and ensured the assigned locations were covered in a timely manner with the proper amount of trained technicians on hand.

From infrastructure to user – DOT.Comm brings leadership to IT government management

SITUATION:

With the stated goal to “transform IT service delivery and be recognized as a leader in government IT management,” DOT.Comm (Douglas Omaha Technology Commission) needed a technology partner who could help them to deliver on that vision. To do so meant updating old technology – from the infrastructure to the user – for a network of more than 5,000 users across the City of Omaha and Douglas County government agencies and departments, located throughout downtown, including: Omaha Civic Center, Hall of Justice, Omaha Police Department, Douglas County Department of Corrections, Omaha Fire Department, Douglas County Health Department and the DOT.Comm facilities.

Dubbed the ‘Project for Success,’ the solution also had to deliver BYOD capabilities and localized wireless, while ensuring systemwide security, scalability, performance and growth. Prime Communications was selected from a competitive field.

SITUATION

One of the largest public school systems in Nebraska, Millard Public Schools consistently earns national recognition for its innovative programs and the world-class educational opportunities it oers students. The increasing importance of technology in learning and curriculum required Millard Public Schools to evaluate existing systems and networks to identify necessary improvements that would address immediate needs and accommodate future growth and technologies. A savvy internal IT department performed due diligence, opening the project up for bid knowing what they wanted and challenging national and local providers to compete based on performance, price, ease of use and manageability. The initial 17 vendors were narrowed to six finalists. Ultimately, Prime Communications was selected as the result of its ability to best meet the criteria – along with its cost-effective solution for Layer 2 multicast delivery.

SITUATION

In today’s education environment, what’s possible in the classroom depends on the technology that’s available within the school. At Bellevue Public Schools in Nebraska that was precisely the situation in one of its middle schools. With student-issued Apple iPads and a curriculum designed to take advantage of the mobile devices, teachers and students felt limited by a slow and unpredictable network. With plans to continue to move toward a connected community, the school district recognized the need to implement a solution that would solve the immediate wireless needs of the middle school and pave the way for a district-wide approach to technology. Yet, finding the right vendor meant more than the right pricing. Bellevue Public Schools required a partner who could see beyond the project to develop a long-term relationship. That partner was Prime Communications.