Keeping People Safe: The Critical Role of DAS in Emergency Communication

In the last decade, a series of disasters – from the terrorist attacks of 9/11 to school shootings – has put a spotlight on the need to upgrade communications technology for the sake of public safety. Emergency medical personnel must be able to reach one another in the heat of a crisis. Victims must have a way to let loved ones know they are okay. Phones and radios can even help responders find those who have been hurt.

Prime Communications, Inc. helps assess and install new public safety Distributed Antenna Systems (DAS) as well as cellular service amplifiers. We also work with clients to evaluate existing systems and determine whether they can be upgraded or replaced.

“Existing systems may not need to be updated to ensure an occupancy certificate, and it’s tempting to just let it go because it’s hardly ever used,” said Ron McNichols of Prime. “But most organizations want to make sure everyone’s safe in an emergency.”

This article will help you understand some of the issues you may find your organization facing and solutions you might apply to improve both public safety DAS and cellular service in your own building.


Essential Healthcare Projects: Meeting Challenges During a Crisis

In a major healthcare crisis, hospital administrators are called on to ramp up technical systems quickly to meet critical needs. At such time, certaiservices are designated essential personnel, including those who implement medical infrastructure, networking, patient monitoring and nurse call systemsDuring a crisis, as with other types of workers, some of the regular contractors will likely go absent due to illness, fear, or quarantine requirementsWhen that happens, administrators must quickly find reliable contract vendors to fill the gaps and keep systems going 

This article provides important information and advice to ensure the successful selection and onboarding of contract technical personnel during a healthcare crisis. 


Low-Impact, Secure Medical Equipment Deployment in Critical Hospital Settings

Imagine this: A technician is working within the NICU unit of a Midwestern hospital. As he begins uploading patient monitoring software in one of the rooms, the patient and her family are ushered in. The family is visibly distraught. During this very private, devastating moment, the technician must make a series of decisions. Should he stay and continue uploading software? Should he offer condolences to the family? What if someone asks him for a drink of water from the sink behind his ladder? If he must stay in the room to complete a critical software upload, what does he need to do to remain professional?

In a situation such as this, both the manufacturer of the equipment being installed and hospital personnel are highly invested in the behavior and demeanor of the installer. The consequences of a technology installer’s performance and its impact on the patient experience can be serious— even life-threatening.

Installing, maintaining and upgrading technological devices within critical medical settings is an art, and not every technician can provide the soft skills needed. This article offers insights and a checklist to help ensure low-impact technology deployment in medical institutions.


Workplace Violence: Policy + Plan + Practice = Prevention

Over the space of 24 hours in September 2018, the people of Maryland suffered three unrelated violent workplace events at a software company, a municipal building and a distribution center. Lives were lost, and businesses were disrupted in profound ways. It was a grim reminder of an apparent rising rate of workplace violence. Many companies, perhaps yours included, now have workplace violence plans in place – or do they really?

If you have a plan, no matter what industry you are in, chances are it’s not enough. Read on to find out what you are probably missing and learn how to confidently protect your employees and customers. Is it worth your time to analyze your plan and make adjustments? Because lives could be at stake, we suggest it is.


Prime Communications Unique Structured Cabling Process

Prime Communications has been involved in the structured cabling industry for over 17 years. During that time Prime has developed a unique structured cabling service that gives clients peace of mind that their cabling projects will be completed with little effort on their part. Prime handles all of the logistics of completing the project including the ordering of materials, scheduling the technicians to be onsite, booking travel & lodging, and managing the installation progress. Prime’s structured cabling services niche is in the healthcare industry, Prime’s technicians go through extensive training to prepare them to work in the sensitive and critical environments that are present in healthcare facilities. This training also includes an understanding of HIPAA regulations and having all of the required credentialing to be onsite. Prime technicians also receive proprietary training to install telemetry systems, patient monitoring units, and nurse call stations.