Workplace Violence: Policy + Plan + Practice = Prevention

Over the space of 24 hours in September 2018, the people of Maryland suffered three unrelated violent workplace events at a software company, a municipal building and a distribution center. Lives were lost, and businesses were disrupted in profound ways. It was a grim reminder of an apparent rising rate of workplace violence. Many companies, perhaps yours included, now have workplace violence plans in place – or do they really?

If you have a plan, no matter what industry you are in, chances are it’s not enough. Read on to find out what you are probably missing and learn how to confidently protect your employees and customers. Is it worth your time to analyze your plan and make adjustments? Because lives could be at stake, we suggest it is.


Prime Communications Unique Structured Cabling Process

Prime Communications has been involved in the structured cabling industry for over 17 years. During that time Prime has developed a unique structured cabling service that gives clients peace of mind that their cabling projects will be completed with little effort on their part. Prime handles all of the logistics of completing the project including the ordering of materials, scheduling the technicians to be onsite, booking travel & lodging, and managing the installation progress. Prime’s structured cabling services niche is in the healthcare industry, Prime’s technicians go through extensive training to prepare them to work in the sensitive and critical environments that are present in healthcare facilities. This training also includes an understanding of HIPAA regulations and having all of the required credentialing to be onsite. Prime technicians also receive proprietary training to install telemetry systems, patient monitoring units, and nurse call stations.


The Top 3 Reasons Hospitals Need a Physical Security Plan

From a patient’s point of view, hospitals are an open welcoming place where healthcare is provided and family and friends can provide support to those recovering. Behind the scenes, security measures need to be put into place to keep the atmosphere open and welcoming and eliminate the violence that is becoming too common in the hospital environment. The experts at Prime Communications, have compiled The Top 3 Reasons Why Hospitals Need a Physical Security Plan for your review and consideration.

  1. Physical Attacks on Staff

The number one reason is to prevent physical violence against the hospital staff. A study completed by the Emergency Nurses Association revealed that 55.6% of nurses reported having been a victim of violence in the workplace and would rate their emergency department security as 5 out of 10. It is crucial that healthcare practitioners feel safe in their environment so that they can focus on patient care. Having a plan initiated will decrease the amount of physical violence on staff allowing them to feel safer in their work environment.

  1. Theft & Abduction

Number two is internal theft, petty theft and child abduction. Hospitals are an easy target for petty theft, but an even bigger concern is internal theft of patient information and prescription pills. According to the Wall Street Journal, it is estimated that 15% of health-care professionals may be addicted to prescription drugs at some point in their career. Without a proper physical security plan in place, medication theft can cost the industry millions in losses every year.

A very serious concern is child abduction. According to the National Center for Missing and Exploited Children (NCMEC), 45% of infant abductions occur from healthcare facilities. This statistic alone is a crucial reason hospitals need a physical security plan.

To cut down on the loss of prescription pills medication is being dispensed through autonomous bots, like the Aethon Tug Bot and infant abduction is being managed with RFID technology.

  1. Disorderly Conduct

 The last reason for implementing a physical security plan is the distractions and chaos of disorderly conduct. If the staff has to take the time to discipline and control patients and visitors it takes them away from their daily duties and interrupts patient care.

The items listed above are just some of the many challenges faced by Healthcare Security professionals. Here are some more solutions that  Prime Communications can offer in order to create a safe and secure environment for patients, staff and visitors.

Prime Communications brings a breadth of healthcare experience, innovative thinking and the application of technology-driven solutions to address these challenges. We specialize in integrated IP-based physical security and access control solutions to assist you in effectively meeting these objectives. Our tools and capabilities include:

  • Video Surveillance
  • Access Control:
    • Intelligent Controllers
    • Electronic Locks
    • Motion Sensors
    • Panic Buttons
    • Threat Level Management
    • Visitor Management

Medical image created by Peoplecreations – Freepik.com