Is cloud-based video management a fit for retail physical security? Here’s when it makes sense…

A multi-location retail security solution typically comes down to two components: (1) use hardware and software to prevent loss and (2) make it cost effective. In the past, these two needs have pushed against one another — the more effective the loss prevention, the higher the price of the hardware, software and services needed.

Now, with the adoption of cloud solutions for physical security these two targeted needs are becoming more closely aligned. In other words, the best technology is improving effectiveness and getting less expensive in certain scenarios.

Are cloud-based solutions right for your enterprise? Brian Freeman, National Sales Manager with Prime Communications Inc. (PCI), said it depends. “Using cloud applications for physical retail security is not right for everyone. The common belief is that everybody’s doing everything in the cloud, but there is a point where the technology is prohibitive based on the size of the deployment.”

This article discusses the benefits of cloud-based video management for physical retail security, explains how it works, and provides three scenarios to help you visualize how such a system might be used in your operation.


How to Manage Active Shooter Incidents in K – 12 Schools: Pairing Technology with Strategy

It was about 2 p.m. one afternoon when Shannon Neubauer found himself walking down an empty hallway at the Nebraska junior high school he had attended nearly 25 years earlier. As he reminisced, he heard sounds coming from the boys’ bathroom. He walked through the doorway and saw three students attacking a fourth boy. He was aware only school personnel should intervene, so he quickly exited and notified a teacher across the hall.

It was pure luck that Shannon happened to be passing by the restroom. The irony is that he is a security professional by trade, who was at the school to discuss installing additional cameras and other equipment to an existing unified security platform – with audio elements that can “listen” 24 hours a day for incidents just like the one he witnessed.

“Technology is giving us a way to take fallible humans out of safety situations, and that’s a good thing, especially when it comes to active shooter situations in K – 12 schools,” Neubauer said. “People can’t be everywhere at once. And we can’t always depend on humans to follow through in the heat of the moment.”

It’s not unusual for training to fail during a violent event. “During a panic, the school secretary may forget to press a panic button, or they might be the first one targeted by a shooter,” Neubauer explained, “If a manual panic button protocol fails for whatever reason, then lives are doubly at risk.”

Schools are not the only ones that need to remove the human element when seconds count. As technological tools have advanced over the past few decades, schools, retail establishments, government buildings and many other venues increasingly have been able to use technology to improve security – and save lives.

Today’s best-practices for school security systems are composed of three main elements: access control, event detection and response, and having these all feed into a unified security platform.

The key is to combine technology with well-thought-out strategies and training.


Integrator Vetting Survey: 10 Questions to Ask a New Business-Technology Integrator to Ensure their Success, and Yours

A business-technology integrator’s level of expertise and capabilities are often unknown quantities until you’ve had a chance to work with them closely on a project. All too often, they struggle to deliver what they said they could and then you end up with an even worse problem than you started with – or you spend a great deal of money and realize you’re not getting what you expected from it.

“You’d be surprised at how many enterprises tolerate companies who consistently fall short of delivering on their commitments,” said Brian Freeman, National Sales Manager of Prime Communications Inc. (PCI). “Things fall through the cracks due to a lack of process and there’s no way to know what’s going on until you have to deal with those problems on top of the technology needs you had in the first place.”


Workplace Violence: Policy + Plan + Practice = Prevention

Over the space of 24 hours in September 2018, the people of Maryland suffered three unrelated violent workplace events at a software company, a municipal building and a distribution center. Lives were lost, and businesses were disrupted in profound ways. It was a grim reminder of an apparent rising rate of workplace violence. Many companies, perhaps yours included, now have workplace violence plans in place – or do they really?

If you have a plan, no matter what industry you are in, chances are it’s not enough. Read on to find out what you are probably missing and learn how to confidently protect your employees and customers. Is it worth your time to analyze your plan and make adjustments? Because lives could be at stake, we suggest it is.


The New Normal: Designing Security to Fight Organized Retail Crime

Bold, well-orchestrated – sometimes violent – organized retail crime (ORC) has reached a new level of intensity. That means loss prevention and asset protection also must rise to new heights. Fortunately, new technologies make it possible to more effectively reduce shrinkage and improve asset protection.

The FBI now estimates ORC losses at more than $30 billion per year. The National Retail Federation polled members in 2017, and 95% said they had been victimized by organized theft and fraud operations, with costs rising to more than $700,000 for every $1 billion in sales.

The key to understanding the ORC new normal is to think like the members of these criminal teams. This article explores who they are, actions they may take and why, as well as fraud detection and security strategies likely to become lasting solutions:  better inventory management, security systems integration all the way to the shelf level, working backwards towards solutions, and establishing open-architecture digital security systems to save time and money.


The Importance of Securing Physical Security

What is the importance of securing physical security? With more devices connected through the network, it is critical to understand the meaning and the significance of securing your physical security systems. Physical security systems are vulnerable to hackers and major cyber-attacks. Prime recommends following these five simple steps to mitigate the risk of your security systems:


Top 5 Benefits of License Plate Recognition

 For large distribution and manufacturing facilities, one of the major pain points is the heavy traffic flow in shipping & receiving areas. Manual efforts of tracking who is entering and exiting can be costly which is why it is so beneficial to have an automatic license plate recognition (ALPR) system like Genetec’s AutoVu. With an ALPR system in place, your facility will have the ability to track who’s coming and going, how long they have been on site, generate reports regarding activity and share critical information with the appropriate personnel. Here are the Top 5 Benefits of Having an ALPR system.


Securing Your Facility Inside and Out

The need to protect and secure manufacturing personnel and facilities while maintaining a safe working environment is a challenging initiative. Manufacturing plants are dynamic environments with the movement of personnel, goods, and equipment each presenting a unique set of challenges. There is a vast range of hazards ranging from perimeter intrusions, production line malfunctions, theft and workplace violence. Identifying and acting on these issues are crucial components to the productivity and safety of any manufacturing facility. Here are the top three concerns when securing your facility inside and out!


Improve Customer Experience & In-Store Sales in 5 Steps

 

1. Customer Flow

The first step in improving customer experience is understanding how customers are moving through your store. In-store traffic counters can identify the flow of traffic and pinpoint how customers are entering, exiting, and moving around your store. By utilizing the foot traffic to your advantage you can better understand what brings shoppers into your store. The shopper traffic data allows marketing to see what promotions are working and ones that don’t. Understanding the trends in footfall can improve the overall customer experience.

Traffic Counter

Traffic Counter


The Top 5 Reasons why a Centralized Security Solution is Crucial to Productivity

The need to protect and secure manufacturing personnel & facilities while maintaining a safe work environment is a challenging initiative. With all the different processes that production facilities follow it can become hectic to manage, which is why it is imperative to have a centralized security solution. To shed light on the concerns facilities managers face the experts at Prime Communications have compiled The Top 5 Reasons why a Centralized Security Solution is Crucial to Productivity.

    1. Detect & Immediately Respond to Threats

 At the top of the list is being able to instantly detect and respond to threats. There can be a vast range of hazards such as workplace violence, perimeter intrusions, production line malfunctions, or internal theft. Identifying and acting on these issues are crucial components to the productivity of any manufacturing facility.

     2. Perimeter Protection

Secondly, manufacturing facilities need a centralized security solution to provide perimeter protection. Knowing all the activity that is coming in and out of your facility alleviates and greatly benefits all areas of the company. Specifically, in the shipping and receiving areas where having the ability to receive alerts, visual verification of personnel and license plates recognition increases safety and eliminates the manpower it takes to manually document shipments coming in and out of the facility.

    3. Monitor Lines & Processes Remotely

 The third reason is having the ability to remotely monitor assembly lines and processes. Gathering live video data and updates improves quality assurance and detects if there are any discrepancies in the production line. With centralized monitoring, facility managers will notice the increase in productivity and the reduction in downtime.

    4. Evaluate Liability Claims

Number four on the list is being able to utilize video surveillance footage to use in the case of liability claims such as slip and fall. Having the ability to access video of an incident has been proven to be useful and valuable in demonstrating the veracity of these claims. The capability to evaluate accidents and document the occurrence allows companies to save the resources and money otherwise spent on dealing with false liability claims.

     5. Provide Remote Troubleshooting and Maintenance Support

Lastly, being able to remotely troubleshoot operational issues and safely determine if onsite maintenance support is required. Manufacturing relies on machine production; therefore it is crucial to be able to have the ability to identify a malfunction via video instead of risking staff safety to identify the problem. With the ability to remotely troubleshoot you can check, analyze, and report the issues with one system. If machinery does require maintenance personnel to fix any issues they are one step ahead by already having the issue identified.

Conclusion

Prime Communications provides the tools your facility needs to allow you to cost effectively meet all the demands of protecting personnel and productivity. We bring a range of manufacturing experience, innovative thinking, and technology-driven solutions to address these issues. By partnering with industry standouts such as Genetec and Axis Communications we have the tools and capabilities to handle any of your security needs:

  • Video Surveillance
  • Access Control
  • Intelligent Video Analytics
  • Intrusion Detection Alarms
  • Perimeter Intrusion Detection
  • Centralized Monitoring
  • License Plate Recognition

View all of our security & infrastructure solutions for manufacturing facilities.