From infrastructure to user – DOT.Comm brings leadership to IT government management
With the stated goal to “transform IT service delivery and be recognized as a leader in government IT management,” DOT.Comm (Douglas Omaha Technology Commission) needed a technology partner who could help them to deliver on that vision. To do so meant updating old technology – from the infrastructure to the user – for a network of more than 5,000 users across the City of Omaha and Douglas County government agencies and departments, located throughout downtown, including: Omaha Civic Center, Hall of Justice, Omaha Police Department, Douglas County Department of Corrections, Omaha Fire Department, Douglas County Health Department and the DOT.Comm facilities.
Dubbed the ‘Project for Success,’ the solution also had to deliver BYOD capabilities and localized wireless, while ensuring systemwide security, scalability, performance and growth. Prime Communications was selected from a competitive field.
To provide DOT.Comm with a first-hand understanding of its methodology and capabilities, Prime Communications’ first engagement was smaller in scope – implementing a Aruba wireless test bed in the DOT.Comm headquarters. Building on this success, Prime went to work on the new data center, core network and individual facilities throughout the City of Omaha and Douglas County.
The Prime Engineering Group provided the design, performed the configurations and testing in the new DOT.Comm data center that would connect the downtown buildings that made up the core ring. In addition, Aruba wireless networks were implemented within each of the departments and agencies that connect to the data center.
BYOD capabilities were also completed to seamlessly onboard users – from new government officials to guests – based on permissions and policies set by each group.
Even with the challenge of multiple government agencies, with different standards, policies, environments and requirements, Prime Communications was able to provide a wireless solution that offers centralized control by DOT.Comm – from onboarding of devices and users, to security and network performance. It provides a degree of standardization for greater cost controls and a faster, more reliable and more secure technology system that’s easier to manage. Most importantly, the solution allows the continued introduction of emerging technologies, applications and devices to meet the needs of employees and government entities and their ability to serve the community.