FIND A BUSINESS PARTNER IN YOUR SOLUTIONS PROVIDER
What Prime Communications offers in our National Account Client Program is a process different from other solutions providers. By enrolling in our National Accounts Client Program you can eliminate the hassle of dealing with multiple vendors, different pricing scales, and differing levels of support. Prime’s program, developed over the past 16 years, will provide you with benefits that include a dedicated single point of contact, automated help desk process, pricing stability, and customized solutions to meet your facility’s needs designed by our team of engineers and delivered by our certified technicians. At Prime Communications we treat our clients as a valued partner through communication and collaboration. Prime, we’ve got it from here!
Benefits You'll Receive With Our National Accounts Client Program
- Master Service Agreement
- Customized Solution
- Pricing Integrity
- Project Management
- Designated Support Team
- Dedicated Account Manager
- Standards Document
- Professional Services
- 24/7 Automated Support Desk
- Client Portal
- Automated Ticket Response
- Monthly Reporting
DOWNLOAD THE NATIONAL ACCOUNTS CLIENT PROGRAM BOOKLET
Download the Complete National Accounts Client Program, The Prime Playbook, to See All the Program Has to Offer
What to Expect With Our Process
Initial Meeting & Discovery
We take the time to get to know you and your company, what's working & what isn't working, and your overall vision.
Collaboration & Solve
We will identify the root cause of any issues, design & engineer your solution, and provide a process on implementation.
Deliver & Support
We provide project management & staff training when we deploy your solution.
Measure & Improve
We measure the the performance, service, and the system cost regularly. We take this information and improve upon areas as needed.
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